Securus Technologies recently released a scathing report that highlights the lack of integrity and highly unethical behavior by Global Tel Link an inmate communications provider. Securus plans to release a series of articles over the next six months that will bring to light many of the unethical acts of Global Tel Link in an effort to shame the company into acting in a more ethical manor.
The first of these reports is a summary of a report issued by the Louisiana Public Service Commission on January 21, 1998. This indicates a pattern unethical behavior that goes back nearly two decades at Global Tel Link.
The report by the Louisiana Public Service Commission brings to light the unethical behavior Global Tel Link while the company provided outbound call services for thousands of inmates incarcerated in Louisiana Department of Corrections facilities. Many of the actions committed by Global Tel Link in the 17 page report by Louisiana Public Service Commission will be listed below.
The report showed that Global Tel Link phones used by correctional institutions were programmed to add either 15 or 36 seconds to the length of each call. Global Tel Link programmed their phones to rate calls at a higher rate than what was permitted under the rate caps set by the Louisiana Public Service Commission.
Global Tel Link was also found to be artificially inflating charges to its customers by adding various sums of money to calls it processed after the calls were rated. Anther infraction Global Tel Link was found to be engaged in was the practice of double billing customers for calls. The report concluded that the taxpayers of Louisiana were overcharged $1,243,000 by Global Tel Link.
Securus Technologies hope to use these reports to shame Global Tel Link into acting with more integrity in the future. I for one hope they are successful in influencing Global Tel Link to change their behavior.
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Online reputation management work is something all business owners and managers should look into. Decades ago, quelling customer discontent or dealing with a bad public relations issue required a minimal amount of work. Things are not so easy these days. The internet has changed how bad information is addressed. Simply put, something posted on the internet is not going to go away without prodding.
Even the way online reputation management is handled has become more complex. Eliminating or responding to negative comments won’t cut it anymore. Instead, a very deliberative and targeted strategy designed to engage in total online reputation management.
A variety of reasons exist as to why reputation management has to be taken seriously. Among the most important reasons would be to keep control of the messaging. Customers may write bad reviews. No business is capable of preventing this from occurring. Not taking steps to mitigate the effects of bad reviews or allowing bad reviews to craft the primary message about a business would be an unwise strategy. Once a message is lost, a business cannot effective brand itself in the eyes of the public.
Poor branding combined with poor messaging is going to effect sales in a very negative way. No business is going to survive if it cannot generate a proper amount of revenue. Ignoring a reputation crisis is hardly going to allow time to heal the problem. Being proactive and dealing with the situation is a must. Among the best ways to do this would be to hire professionals who are capable of doing a solid, comprehensive job.
The Search Fixers are available to help those who are struggling with undesirable search engine results. The Search Fixers will go right to work on improving what Google and the other search engines reveal. With the Search Fixers on the job, those querying the search engines might not come across a host of harmful negative items.
Business owners should always be in control of the marketing of their enterprises. Keeping the reputation of a business in the public’s good graces falls under this process. Seeking the help of those capable of delivering such results is definitely advisable.
It’s incredible how much the film industry has seen the displays of its masterpieces on the big screens go from merely an early roll of film that took long hours to produce only to show a quick silent black and white film, to bringing high definition 3D output along with the latest computer graphics enhancements coming right at the viewers off the screen. Not only has this technology created a unique viewing experience to viewers in the theater’s, it’s becoming built into blu-ray and TV sets in the home. Using a variety of 3D modeling software, enhanced audio and surround sound effects, and the best state of the art cameras and lighting the film industry has been able bring their movies to life like never before.
On IMDB John Textor is the head of Pulse Evolution Corporation, a visual design and holographic development company that recreates holograms of humans to use for all varieties of entertainment and video productions. Before joining Pulse, he was head of Digital Domain Productions, a film effects company that’s partnered with motion picture companies like Dreamworks, Paramount Pictures, 21st Century Fox and others to develop well-known movies. The company’s first major delivery of a digital human actor that was awarded for excellent recognition was in The Curious Case Of Benjamin Button in 2009. Textor himself has taken to producing films of his own including a digital animation feature by Disney called Art Story.
Since leaving Digital Domain, Textor has ventured into the resurrection powers of holograph technologies. His reason for doing so is he wants to bring back to life celebrities who made a big impact in the entertainment industry and give the audience an authentic feel for what they did during their life. Celebrities he has created holographs of include Marilynn Monroe, Elvis Presley, Tupac Shakur and most recently he did a story-telling holograph concert for Michael Jackson at the 2014 Billboard award ceremony. Other famous artists who’ve passed away that he’s looking to throw in the mix soon include Bob Marley and Frank Sinatra. The art of holographing is not new but Textor is looking to expand it into more productions and help people relive moments that were world changing. Other productions that holographing could entail in the future might be battle scenes from past wars, or major sports events and athletes such as Babe Ruth or Jesse Owens who changed those spheres completely.
Sultan Alhokair is a business student and is an angel investor based out of Boston. He is a major project manager where he works the Retail Group of America. He also is a business analyst and a partner with Valia Investments. Sultan Alhokair graduated from Northeastern University where he studied Business Management and Family Business Management. His interest in angel investing came from his interest in people behind the money.
With Alhokair’s knowledge of business, besides being the Project Manager of Retail Group of America, he also provides retail services to many fashion companies and advises business managers on branding and sales. Sultan Alhokair looks for many new and exciting retail opportunities.
Sultan Alhokair heads up a company called Valia Investments which helps new businesses start up with seed funding. Sultan Alhokair backs them financially and gives them business guidance. He discovers recipients by studying the business start-up systems. Sultan Alhokair keeps factors like profitability and sustainability in mind before qualifying the business for funding. He looks into every part of the company.
Business ventures rely on angel investors to help them fund their businesses financially. This is what Sultan Alhokair does with these companies. Most angel investors like Sultan Alhokair, do not want to hold the companies hand. They study the company to be sure they are prepared for success. This ensures that the angel investors get back as much as they have invested in the company and more.
Sultan Alhokair has branched out with the Fawaz Alhokair Group. This is one of the leading companies in the Kingdom of Saudi Arabia. It focuses on the business sectors of real estate and retail. Alhokair is always looking to diversify into other business sectors. Sultan Alhokair has diversified his coverage into other businesses like real estate, construction, health care and hospitality. The group operates in 16 countries and operates stores that represent more than eighty international brands. Connect with Sultan via linkedIn and twitter.